IFH Institute For Hospitality Management

Training. Quality assurance

With over 90 seminar topics, IFH Institute For Hospitality Management is among the leading operators in the fields of staff development and training. Quality assurance through mystery shopping and mystery calls as well as strategic consulting.

Customers primarily include national and international hotel companies, hotel cooperations and upscale private hotel businesses.

Since 2008 IFH has been integrated into the Frankfurt am Main-based group International Hospitality Solutions (I.H.S. GmbH).

In addition to the company's current headquarters in Frankfurt am Main, IFH has further branches in London, Moskau, Dubai, Hong Kong, Singapore, Mumbai, Salt Lake City and Belgrade.

Facts & Figures

  • Over 100 employees, plus a pool of trainers, coaches, call agents and hotel testers.
  • Over 90 seminar topics in ten different specialist fields (including sales, management, front office, MICE, rhetoric and dialectics)
  • 265 seminar dates in Germany, Austria and Switzerland, 400 seminar dates worldwide
  • 20,000 mystery calls and 1,200 mystery checks per year
  • 400 “Coaching on the job” sessions per year
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Any questions?
Our qualified team will be happy to answer all your questions:

+49 (0) 69 / 95 91 39-0