”IFH has been our partner for several years and they have proven year over year their high commitment and professionalism in meeting our expectations. Their availability, flexibility and values are just one of the many assets that they proudly carry throughout every encounter we have had with them so far. Especially during these hard times, IFH has shown a tremendous effort in carrying different activities with the utmost professionalism and for that I am very grateful to have them as one of our most valuable partners.” 

“First heard about IFH from a colleague and based on his feedback, I was interested on trying them out. Been working with IFH for 7 months now and must say that they are very effective.

The call questionnaire structure was adaptable based on property requirements and we were able to customize it according to our 2 main shop call audits. The initial trainings and reporting thereafter clearly mentions the area to work on. Feedback and call recording from IFH is very fast so we can really dig in while its fresh in memory. The reservations team sees the value of these calls and puts in the effort to make sure calls are handled in the best way possible”